Information Services 
Position Title: Computer Support Specialist

Department:Information Services
Position Description: Person will be responsible for providing support for over 400 workstations and printers. Specialist will work closely with other team members. Must be able to process work order tickets in a timely and accurate manner. Must have good communication and customer service skills. This description is not intended to be a complete list of duties. Other related duties may be assigned.
Status/Schedule:
Status:Full TimeShift:Day
Shift Time Schedule:8:00 AM - 5:00 PM
Days:Mon-Fri
The above wage range reflects the minimum, midpoint and maximum hourly rate for this position. New employees are hired between the minimum and midpoint of this range. The initial wage offered will be based on qualifications and experience.
Contact:Human Resources
Phone Number: 575-439-6100
Posting Date: 06/03/2010
    Qualifications:
    Education:Prefer Bachelor's of Science in Computer Science/Information Systems. High school diploma preferred. A+, Netowrk+, CNE, MSP or MCSE certifiation a plus, but not required, will substitute for applicabnle experience. Should be very familiar with the following: Windows 2000 network operating system, Windows 2000 desktop operating system, TCP/IP networking protocols, capacity planning and performance tuning, disaster recovery planning and operations, Microsoft Exchange server, remote dial-up access. Should have basic knowledge of the following: Fast Ethernet local area networks; network hubs, switches, and routers (familiarity with 3 com products is preferred); CSU/DSU's modems; firewall hardware and software; RAID 5 and/or other storage backup technologies. Two years recent hand-on Windows 2000 technical support. Should be familiar with all aspects of Windows 2000 Advanced Server, including sytem installation, system repair, registry configuratin, Microsoft networking, IP networking. Should be familiar with remote support tools such as Dameware and job order tracking systems such as Track-It
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Gerald Champion Regional Medical Center
2669 North Scenic Drive, Alamogordo, NM 88310, Phone: 575-439-6100
Copyright 2012