| Position Description: | Helps to support and maintain GCRMC’s Clinical Information System Applications. Responsible for formatting, designing, and building relevant clinical content into appropriate workflows to provide end-users with knowledge at the point of care.
Builds, maintains, and tests Cerner’s Clinical Information Systems applications.
Represents the NET’s interest in core decisions
Documents and communicates progress and issues to the Project Manager.
Mentors and coaches team members, supervisors, and end-users.
Develops, monitors, and manages work plans.
Participates in all data, functional, and technological decisions made for the specific application.
Documents and communicates process redesign.
Monitors Cerner Knowledge Network (CKN) and Cerner Product Advisories and assesses impact and risk.
Manages OPS jobs and maintenance scripts.
Runs audit reports and work with departments to ensure data quality.
Participates in support and troubleshooting activities with the department, Cerner, IS, and other application specialists in the organization.
Works with department, team members, and other resources to develop maintenance, testing, communication, and conversion plans for system changes following the change control process.
Tests integration with other products.
Troubleshoots issues and escalates unresolved issues that cannot be resolved to appropriate personnel in IS or Cerner IAC/IRC.
Communicates to department(s) and team the status of problems logged to Cerner.
Maintains and creates reports for the department using Cerner’s PowerVision tool.
Maintains database tools for their specific NET applications.
Updates application to improve end user proficiency and to positively impact patient care. Has general knowledge of interfaces for troubleshooting purposes.
On-call coverage.
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